Returns

At MyCustomT, we pride ourselves on delivering personalized apparel crafted just for you. Due to the unique nature of our print-on-demand service, all sales are final. We do not offer refunds or exchanges as each product is custom-made upon order.

Quality Guarantee While we do not accept returns, we stand behind the quality of our products. If you receive an item that is defective or differs from your order, please contact us within 4 weeks of receipt at info@mycustomt.com. We are committed to evaluating your concerns and offering a suitable resolution.

Size Matters For the perfect fit, consult our detailed size charts before ordering. Considering ordering a blank sample for size assurance.

Timely Orders for Timely Events Planning for an event? Order at least a month in advance. This foresight allows for any necessary adjustments and accounts for potential shipping delays, particularly around peak seasons like Christmas.

Event-Specific Designs Items with dates are final sale the day of and post-event. Order ahead to ensure satisfaction.

Spelling Checks Please verify all spelling before placing your order. We rely on you to proofread text entries, as we cannot offer refunds for spelling errors.

Shipping Snafus Once an order leaves our facility, the responsibility of delivery lies with the shipping carrier. If tracking shows delivery but your item is amiss, check with household members, neighbors, and local postal services. Shipping services are non-refundable.

Color Consistency Colors may vary due to screen display differences, manufacturing variations, and the digital printing process. Exact color matching is beyond our scope.

Need Help? If you have any questions or require assistance, we’re just an email away at info@mycustomt.com. Your satisfaction is our priority, and we’ll do our best to ensure your custom creation is to your liking.

Thank you for choosing MyCustomT for your custom apparel needs — where each piece is as unique as you!